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Shows up on caller ID as "Metro News Serv" - Has been calling my house 5-6 times per day for the past few weeks, so I finally got annoyed and picked up the phone. The woman said (right away) that she was from charter communications. I asked her why the caller ID says Metro News Services and she said that it was a branch within Charter. I asked her why they were calling and she said that they were returning a call to a request for information on starting up service regarding internet, phone, and cable. I laughed at her and told her she didn't know what the hell she was talking about... I am currently a charter customer and spend about $220 a month on a premium bundle. This is obviously a scam. I don't know if they are trying to get credit card numbers or other personal information (I asked to be put on a DNC list and hung up) - but this is definitely not legit. FYI - woman said it could take 30 days for them to stop calling... THIRTY DAYS! Ugh!